View Full Version : Purchase bug!!! Help!

06-23-2016, 09:17 AM
I bought 2500 gems for 19,99€ to buy the starter pack with dragonotron but i didn't receive the gems so i can't purchase the pack which will expire in 9 hour! I want that pack and my gems back!

06-23-2016, 10:04 AM
Hi! Sorry to hear you had trouble with a purchase. Please send an email to gamesupport@kizstudios and we can help you further. Make sure to include your registered email, display name and Support ID (both can be found in the Settings menu) so we can verify your information. Thanks!