The game crashed and my four main characters are busy when I log in. They should be on campaign 40:8 but I cant find them so I cant play campaigns anymore can you check it out?

Ingame name: Den sjungande bonden.

I cant still connect to online mode, it says There was a problem verifying your user data.

Can you check in on these things asap as the game is soon unplayable. Or at least answer on the community forums so we know that you are listening. The game is gonna die quickly if they dont get any help or at least any answers.